How-tos 10 May 2020 How to... incorporate Workflows into your business or organisation right now! Workflows are a really awesome part of Malcolm! Think of them as web forms (or user journeys) that look great, are quick to create and can be put in front of your users
Change log & tech 30 March 2020 All new widgets, overlays and embeds go live! We've just pushed live a big revision to our widgets, overlays and embeds. From an engineering perspective they have been rebuilt from the ground up so they are now faster, feature animated effects
How-tos 4 March 2020 How to... respond to events in a timely way with Malcolm! We live in a very fast moving world and even the most organised companies or organisations can be caught on the back foot by rapidly emerging events or situations such as extreme weather,
Change log & tech 4 March 2020 Receive an email every time a new FAQ or Workflow is published In response to a couple of customer request we've added a feature where an instance Team Member can be notified if a new FAQ or Workflow is published - more info here!
Change log & tech 2 March 2020 Little things! We've added various little features of late - most of these have been customer requests: ability to change the "email this answer" description in FAQs (more details here)ability to change the "related
