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Malcolm! Blog

The latest news, features, happenings and customer servicing related thoughts from the Malcolm! team

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Use "and" rules in integrations and email answers
Change log & tech 21 March 2022

Use "and" rules in integrations and email answers

One of the really great things about Malcolm! Workflows is that once you collect your user or customer data you can route it to other places via email alerts (we call these "email

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Email answer logs
Change log & tech 14 March 2022

Email answer logs

A quick feature update ahead of some much more chunky features coming very soon - we've added additional logging to MyMalcolm for your Workflow email answers.   You'll find this log in the Analyse

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Change the base URLs of your hosted hub
Change log & tech 14 February 2022

Change the base URLs of your hosted hub

Another much requested feature for you today - the ability to change the base URLs used in your hosted hub.  This is the part of the URL after your domain name (which of

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Send customer facing emails from your own email address via Mailgun or SendGrid
Change log & tech 7 February 2022

Send customer facing emails from your own email address via Mailgun or SendGrid

Last week we introduced you to email themes and today we have the perfect accompaniment - the ability to send customer facing emails from your own email address! As a reminder the emails

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Email Themes
Change log & tech 1 February 2022

Email Themes

A really cool update today even if we say so ourselves! As you probably know, Malcolm! can send emails to your customers (or "end users") in certain scenarios.  Those scenarios are: Email this

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